RUL Client -Thomson Reuters

information technology

RUL Team Co-ordinated Activities of Training Facilities Installations by Contractors
Supported End Users of Reuters Products –RTW, 3000Xtra, etc.
Administration of Active Directory TCP-IP Clustered LAN
Administration & Support Back-Up Operations using Backup Exec, Arcserver.
Wireless LAN Planning and Implementation.
Remote Software Deployment using Tivoli Package/SMS/Altiris
Administered Inoculan/Sophos (Anti-Virus) Server-Clients software distribution & Support
Supported TCP/IP-Network and Multi-LAN connectivity
Built to Specifications both LAN/WAN PCs & Servers alike.
Web Site Administration/WebPages Updating via MS FrontPage
WISE MSI & Ghost, Novadigm RADIA Software packaging.
RUL managed a team of Desktop Support analysts
Understanding Service Level Agreements
Liaison with operations groups within Reuters on project implementatio
Prepared Specifications and Procedures for various internal upgrades & Projects
Manages mini projects for the Desktop Support Team in Docklands
Trained newly employed staff and making sure they blend into the existing team
Implemented Desktops Upgrade to Reuters 3000Xtra on 100 Users Workstations
RUL also provided 2nd/3rd line client/server support on Microsoft Products

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